Dental Office Administrator - Scheduling & Patient Care

hellodent; Calgary; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

RRSP matching

Competitive compensation

EFAP

Career development

Networking events

Work-life balance

Modern technology access

Job summary

Westbrook Dental Centre in Calgary, Alberta, is seeking an experienced administrative professional to join our welcoming team. You will greet patients, book and optimize the day, and maintain patient records with care.

You’ll handle recalls and inquiries, file referrals, and support our clinicians with efficient, courteous service. Minimum 3 years of admin experience and dental software familiarity are preferred; we support career development and a collaborative workplace.

Qualifications

• Minimum 3 years of administration experience.
• Team lead experience is an asset.
• Clinical background and experience with dental software programs considered an asset.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

Skills

Admin experience

Team leadership

Dental software

Tools

Dental software

Job description

Westbrook Dental Centre in Calgary, Alberta, is seeking an experienced administrative professional to join our welcoming team. You will greet patients, book and optimize the day, and maintain patient records with care.

You’ll handle recalls and inquiries, file referrals, and support our clinicians with efficient, courteous service. Minimum 3 years of admin experience and dental software familiarity are preferred; we support career development and a collaborative workplace.