Dental Admin Specialist — Scheduling, Records & Patient Care

Dentalcorp Health Services LTD.; Calgary; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

RRSP matching program

Competitive compensation

EFAP for employees and families

Career development and continuing教育

Job summary

Metro Dental Care in Calgary is seeking an administrative professional to support patient flow, scheduling, and records. You will help optimize daily appointments and manage recall systems while handling patient inquiries and referrals.

The role requires at least 1 year of admin experience; dental software experience is a plus, and Cantonese/Mandarin ability is valued. Eligible to work in Canada is required.

Qualifications

• Minimum 1 year of administration experience.
• Clinical background and experience with dental software programs considered an asset.
• Proficiency in Cantonese and/or Mandarin is considered an asset.
• Candidates must be legally eligible to work in Canada.

Responsibilities

• Greet and assist patients as they arrive; ensure a lasting positive impression.
• Optimize the appointment schedule by keeping the day full with limited gaps.
• Effectively manage recall system and maintain the patient database.
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations.
• Process referral letters and other patient correspondence; file all patient records and charts.

Skills

Administration

Bilingual assets

Tools

Dental software

Job description

Metro Dental Care in Calgary is seeking an administrative professional to support patient flow, scheduling, and records. You will help optimize daily appointments and manage recall systems while handling patient inquiries and referrals.

The role requires at least 1 year of admin experience; dental software experience is a plus, and Cantonese/Mandarin ability is valued. Eligible to work in Canada is required.