Customer Solutions & Sales Specialist

goeasy Ltd; Red Deer; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading lease-to-own company in Red Deer, Alberta, is seeking a Customer Solutions Specialist to engage with customers, manage accounts, and ensure effective retail operations. The ideal candidate will possess strong communication skills and a sales-oriented mindset, with experience in customer-facing environments. This role emphasizes building relationships and providing exceptional service while maintaining store standards. The company is committed to diversity and inclusion, offering various benefits to employees.

Benefits

RRSP match

Employee Share Purchase Plan

Employee discounts

24/7 healthcare

Customizable benefits package

Birthday off PAID

Paid vacation and personal days

Qualifications

• Experience in a customer-facing environment (retail, finance, or leasing preferred).
• Comfortable with sales calls, collections, and having difficult customer conversations.
• Must be legally eligible to work in Canada and able to pass background checks.

Responsibilities

• Engage customers in person, over the phone, and by email.
• Manage customer accounts and process payments.
• Uphold merchandising standards and maintain the store environment.

Skills

Proven communication and interpersonal skills

Sales-oriented mindset

Strong multitasking abilities

Ability to meet targets

Job description

A leading lease-to-own company in Red Deer, Alberta, is seeking a Customer Solutions Specialist to engage with customers, manage accounts, and ensure effective retail operations. The ideal candidate will possess strong communication skills and a sales-oriented mindset, with experience in customer-facing environments. This role emphasizes building relationships and providing exceptional service while maintaining store standards. The company is committed to diversity and inclusion, offering various benefits to employees.