Customer Service Representative

Banyan Utility / Multifamily Utility Company, LLC; Remote; CAD 40,000 - 50,000; Full time

Job summary

A leading utility company in Canada is seeking a Remote Customer Service Representative (Bilingual) to enhance customer satisfaction through effective communication. In this role, you will be responsible for managing high volumes of calls and emails, providing accurate information, and resolving customer complaints. The ideal candidate will have a High School Diploma and experience in customer support, along with exceptional communication and problem-solving skills. Join a dedicated team focused on customer care and apply today!

Qualifications

• Experience in Customer Support required.
• Strong problem-solving abilities necessary.
• Exceptional communication skills for customer interactions.

Responsibilities

• Manage high volume of calls and emails.
• Provide accurate information to customers.
• Resolve customer complaints efficiently.

Skills

Exceptional Communication Skills

Strong Problem-Solving Abilities

Team Player

Computer Proficiency

Education

High School Diploma or Equivalent

Job description

Career Opportunities with Anchor Utility / Multifamily Utility Company, LLC

Job Summary

Are you a people-oriented problem solver who thrives in a remote environment? Anchor Utility is hiring a Remote Customer Service Representative (Bilingual) to provide top-tier support and build lasting relationships with our valued customers. In this role, you’ll be the voice of our company, handling customer inquiries with efficiency and professionalism to ensure outstanding satisfaction.

Key Qualifications

• High School Diploma or Equivalent
• Experience in Customer Support
• Exceptional Communication Skills
• Team Player
• Computer Proficiency
• Strong Problem-Solving Abilities

Primary Responsibilities

• Manage High Volume of Calls and Emails
• Provide Accurate Information
• Follow Communication Protocols
• Resolve Customer Complaints
• Support Customer Retention
• Meet Goals

If you’re passionate about customer care and are seeking a fully remote opportunity with a dedicated and collaborative team, apply today to become a part of Anchor Utility!