Customer Service Representative (Casual) – Sioux Lookout

Northwest Employment Works; Sioux Lookout; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional employment service is seeking a Customer Service Representative for 2 openings in Sioux Lookout, Ontario, offering $20.36/hour. Responsibilities include engaging with customers, operating cash registers, and assisting with inventory management. Ideal candidates will possess strong interpersonal skills and a commitment to excellence in customer service. This position requires eligibility to work in Canada and a criminal background check. Benefits include an Employee Assistance Program, pension, and product/service discounts.

Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services

Qualifications

• Eligible to work in Canada and at least 18 years of age.
• Strong interpersonal skills and a commitment to exceptional customer service.
• Must submit to a criminal background check at own expense.

Responsibilities

• Engage with customers and provide product knowledge.
• Operate computerized cash registers.
• Assist with receiving inventory and maintaining Customer Ready Standards.

Skills

Interpersonal skills

Customer service commitment

Job description

Location

44 Front Street, Sioux Lookout.

Position

Customer Service Representative – 2 positions available, pay $20.36/hour.

Responsibilities

• Engage with customers, provide product knowledge, and deliver a best‑in‑class customer experience.
• Operate computerized cash registers or on the store floor.
• Assist with receiving inventory, unloading trucks, handling product, stock replenishment, and maintaining Customer Ready Standards.
• Perform job‑rotational duties that may include repetitive lifting of cases up to 40 lb (18 kg), standing continuously, and processing customer transactions.

Qualifications

• Eligible to work in Canada and at least 18 years of age.
• Strong interpersonal skills and a commitment to exceptional customer service.
• Must submit to a criminal background check at own expense; a satisfactory check issued within the past six months is acceptable.

Hours & Shift

Hours for casual employees are determined by operational requirements and the Collective Agreement. Staff are typically scheduled for peak periods (evening, weekend, holidays). Availability for short‑notice work may be required.

Dress Code & Union

During the shift wear a black shirt, black pants, and black shoes. This position is part of a union; union dues are 1.35% of gross earnings.

Benefits

• Employee & Family Assistance Program
• Defined Benefit Pension
• Discounts on products and services via Workperks, and more.

We Foster Inclusion

We are an equal‑opportunity employer. We commit to employment accommodation under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available upon request.