Customer Service Representative - Bilingual (English / French)

Adecco Canada; Timmins; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking Bilingual Customer Service Representatives (English / French) for a temporary remote position. You'll handle customer inquiries via phone and email, ensuring a positive experience. Candidates must be fluent in both languages and possess strong communication skills. The role offers flexible working hours and a pay rate of $27/hour.

Benefits

Flexible work from home options

Competitive pay of $27/hour

Qualifications

• Must be legally eligible to work and reside in Canada.
• Experience in a customer-facing role, preferably in a contact centre.
• The ability to work independently and meet deadlines in a remote work setting.

Responsibilities

• Respond promptly and professionally to customer inquiries.
• Document all interactions and resolve issues efficiently.
• Conduct research to provide informative answers.

Skills

Fluent in English and French

Strong communication skills

Problem-solving skills

Interpersonal skills

Education

Secondary School Diploma or equivalent

Job description

Overview

Adecco is currently seeking Bilingual Customer Service Representatives (English / French) to join our client's team remotely for a temporary role paying $27/hour. In this position, you'll handle customer inquiries via phone and email, resolve issues professionally and promptly, and ensure a positive experience in both official languages. This is a great opportunity for service-oriented professionals who are fluent in English and French and want the flexibility to work from home.

Details

• Pay rate: $27 / hour
• Location: Remote
• Shifts: Monday-Friday 9:00am-5:00pm or 10:00am-6:00pm
• Job type: Temporary | Full-time

Responsibilities

• Respond promptly and professionally to a steady stream of customer concerns, inquiries, and written requests in English and French
• Accurately document all interactions and follow established processes to resolve issues efficiently
• Conduct thorough research to address customer needs and provide clear, informative answers
• Collaborate with internal teams to ensure top-tier service delivery
• Tailor both written and oral communications to suit the intended audience

Requirements

• Must be legally eligible to work and reside in Canada
• Fluency in both English and French (written and verbal)
• Secondary School Diploma or equivalent
• Experience in a customer-facing role, preferably in a contact centre or similar environment
• Strong communication, problem-solving, and interpersonal skills
• The ability to work independently and meet deadlines in a remote work setting
• A clear criminal background check is required

Apply now to this Remote Bilingual Customer Service Representative (English / French) job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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