Customer Service Representative

Rozgoo; Toronto; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Rozgoo in Toronto, Ontario, is seeking a supply chain professional to manage orders from receipt to customer delivery, ensuring accurate processing and timely updates.

The role supports customer engagement with prompt communication, tracks performance against KPI targets, and contributes to value leadership through reliable operations.

Hybrid work arrangement requires two days per week in the office, with bilingual English/French preferred.

Qualifications

• Post-Secondary graduate or equivalent work experience in Supply Chain preferred.
• Bi-lingual (English/French) preferred.

Responsibilities

• Manage orders from receipt to customer delivery and ensure accurate processing.
• Support customer engagement with prompt communication and regular updates.
• Track performance to KPI targets and contribute to value leadership through reliable operations.

Education

Post-secondary degree in Supply Chain or related field

Job description

Job Description

The principal responsibility of this role is order management that spans from order receipt to customer delivery in addition to supporting customer engagement by ensuring prompt and reliable communication and by regularly tracking our performance to KPI's and contributing to value leadership. What are we looking for? Post-Secondary graduate or equivalent work experience in Supply Chain preferred. Bi-lingual (English/French) preferred. Hybrid work environment. (2 days a week in …