Customer Service Representative

U-Haul; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading moving and transportation company in Oakville is seeking individuals for customer service roles. The position involves assisting customers, managing rentals through technology, and maintaining equipment. Ideal candidates have a high school diploma, a valid driver's license, and the physical ability to lift equipment. The company offers a competitive hiring bonus, career advancement opportunities, and a supportive team environment. Flexible hours are required, including weekends and holidays.

Benefits

$100 hiring bonus and $300 cash bonus upon completion of training

Career advancement opportunities

Paid holidays, vacation, and sick days, if eligible

Wellness programs and discounts on various products and services

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs.
• Willingness to work in a moderate-risk environment with safety precautions.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Prepare rental invoices and accept returned equipment.
• Participate in ongoing education through U-Haul University.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Transportation Services

Why consider this job opportunity

• $100 hiring bonus and $300 cash bonus upon completion of training
• Opportunity for career advancement and growth within the organization
• Valuable on-the-job training provided
• Paid holidays, vacation, and sick days, if eligible
• Wellness programs and discounts on various products and services
• Supportive team environment focused on exceptional customer service

What to Expect (Job Responsibilities)

• Assist customers inside and outside a U-Haul center with products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Clean and inspect equipment on the lot, including checking fluid levels
• Prepare rental invoices and accept returned equipment
• Participate in ongoing education through U-Haul University

What is Required (Qualifications)

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent
• Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs
• Willingness to work in a moderate-risk environment with safety precautions
• Ability to work flexible hours, including weekends and holidays

How to Stand Out (Preferred Qualifications)

• Previous experience in customer service or a retail environment
• Familiarity with moving and transportation equipment
• Certification in propane filling and forklift operation (training provided)
• Strong communication skills and ability to work well in a team

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.