Customer Service Pro — In-Office Growth & Benefits

Uline; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor of shipping and packaging materials is seeking a Customer Service Representative in Mississauga. This on-site role offers competitive pay from $31 to $36 per hour and significant growth opportunities. Responsibilities include processing customer orders and providing expert product and solutions knowledge. Minimum requirements include a high school diploma and excellent communication skills. Benefits include health coverage, paid holidays, and tuition assistance.

Benefits

Company-paid extended health coverage

Tuition Assistance Program

Monthly employee-appreciation events

On-site café

Qualifications

• Excellent problem-solving, listening and communication skills required.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders and handle account inquiries using technology.
• Answer product, pricing, and shipping questions confidently.
• Build business relationships with customers over phone, email, and chat.

Skills

Problem-solving

Listening

Communication

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

A leading distributor of shipping and packaging materials is seeking a Customer Service Representative in Mississauga. This on-site role offers competitive pay from $31 to $36 per hour and significant growth opportunities. Responsibilities include processing customer orders and providing expert product and solutions knowledge. Minimum requirements include a high school diploma and excellent communication skills. Benefits include health coverage, paid holidays, and tuition assistance.