Customer Service Manager: Front-End Leadership & Operations

Walmart Inc.; Sorel-Tracy; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada in Sorel-Tracy, QC seeks a Customer Service Manager to lead front-end operations, ensuring exceptional customer service and a positive shopping experience. The role supports a loyal customer base while upholding safety standards and company programs.

This position is ideal for individuals seeking a dynamic leadership role in retail. The successful candidate will drive associate training, oversee cash handling, and coordinate coverage, contributing to a smoothly run store that

Qualifications

• Minimum age 16 or older.

Responsibilities

• Lead front-end operations to deliver customer service and maintain a positive shopping experience.
• Oversee safety, security, and emergency readiness in the store.
• Monitor front-end coverage and assist with register operations to ensure efficient customer flow.
• Train associates on systems, procedures, and company programs.

Skills

Leadership

Customer service

Training

Cash handling

Job description

Walmart Canada in Sorel-Tracy, QC seeks a Customer Service Manager to lead front-end operations, ensuring exceptional customer service and a positive shopping experience. The role supports a loyal customer base while upholding safety standards and company programs.

This position is ideal for individuals seeking a dynamic leadership role in retail. The successful candidate will drive associate training, oversee cash handling, and coordinate coverage, contributing to a smoothly run store that