Front-End Customer Service Leader

Walmart Canada; Saguenay; Vor Ort; CAD 40.000 - 52.000; Vollzeit

Zusammenfassung

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensure a positive shopping experience, and drive customer loyalty in a fast-paced retail store.

The role focuses on safe work practices, associate training, and compliance with company programs, while supporting efficient store operations and loss prevention efforts. The minimum pay starts at $19.55 per hour in Canada.

Qualifikationen

• Age - 16 or older

Aufgaben

• Ensure safe work practices and emergency procedures are followed.
• Handle customer and associate concerns professionally to resolve issues.
• Monitor Front End operations to ensure proper associate coverage and efficient customer flow.
• Train associates on systems, procedures and safety requirements.
• Oversee purchases, returns and exchanges and verify processes follow company guidelines.
• Ensure EAS systems are functioning and log deactivation correctly.
• Prepare registers for daily opening/closing and support cashiers with change.
• Promote company programs and initiatives like discount programs and services.
• Be open to working a variety of shifts, including evenings, weekends and holidays.

Jobbeschreibung

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, ensure a positive shopping experience, and drive customer loyalty in a fast-paced retail store.

The role focuses on safe work practices, associate training, and compliance with company programs, while supporting efficient store operations and loss prevention efforts. The minimum pay starts at $19.55 per hour in Canada.