Retail Front-End Leader

Walmart; Gander; On-site; CAD 20,000 - 28,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, drive a positive shopping experience, and support customer loyalty. The role emphasizes safety, training, and compliance with company standards in a fast-paced retail environment.

You will manage front-end coverage, oversee transactions, and promote Walmart programs while guiding associates through systems and processes to ensure high-quality service for customers in Gander, NL.

Qualifications

• Age - 16 or older.

Responsibilities

• Lead front end operations to deliver exceptional customer service and support a positive shopping experience.
• Ensure safe work practices and emergency procedures are followed, including proper lifting techniques and safety compliance.
• Train associates on systems, procedures, and company programs to ensure accuracy and efficiency.
• Oversee purchase, return, and exchange transactions and verify processes follow company guidelines.
• Promote and support company programs and discount initiatives to drive customer loyalty.

Job description

Walmart Canada is seeking a Customer Service Manager to lead front-end operations, drive a positive shopping experience, and support customer loyalty. The role emphasizes safety, training, and compliance with company standards in a fast-paced retail environment.

You will manage front-end coverage, oversee transactions, and promote Walmart programs while guiding associates through systems and processes to ensure high-quality service for customers in Gander, NL.