Customer Service Manager - Lead Front End Operations

Walmar; Candiac; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart Canada is seeking a Customer Service Manager in Candiac to lead front-end operations and deliver outstanding customer service, supporting a positive shopping experience and customer loyalty. The role focuses on safety, procedures, and associate guidance in a fast-paced retail environment.

As a Customer Service Manager, you will supervise customer and associate support, front-end coverage, training, transaction oversight, EAS protection, cash management, and the promotion of company

Responsibilities

• Safety, Security, and Emergency Readiness: Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Job description

Walmart Canada is seeking a Customer Service Manager in Candiac to lead front-end operations and deliver outstanding customer service, supporting a positive shopping experience and customer loyalty. The role focuses on safety, procedures, and associate guidance in a fast-paced retail environment.

As a Customer Service Manager, you will supervise customer and associate support, front-end coverage, training, transaction oversight, EAS protection, cash management, and the promotion of company