Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; Saanich; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading customer service provider is seeking candidates for a Remote Customer Service role. This position offers full-time and part-time flexibility, allowing you to work from home. Ideal candidates are customer-oriented, with strong communication skills and the ability to problem-solve effectively. The role requires a proactive approach in a fast-paced environment. You can expect life insurance, health insurance reimbursement, and hands-on training.

Benefits

Flexible schedule

100% Remote position

Hands-on training

Life insurance

Health insurance reimbursement

Qualifications

• Proficient level English required.
• Previous experience in customer service or sales is a plus.
• Comfortable working remotely and independently.

Responsibilities

• Build relationships and put customers first.
• Proactively address customer needs in a fast-paced environment.
• Listen and understand customer requirements.

Skills

Customer service

Communication skills

Problem-solving

Listening skills

Adaptability

Job description

Overview

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / part-time hours with flexibility. We are ready to schedule interviews for this week.

Responsibilities

Our ideal candidate is great with people, building relationships, and putting customers first. The role requires a proactive, customer-focused approach in a fast-paced environment.

Qualifications

Language Requirement : Proficient level English

Preferred experience / skills :

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!