Customer Experience Partner - Create Joy in Retail

Indigo; Edmonton; Hybrid; CAD 21,000 - 23,000; Full time

Job summary

Indigo is seeking energetic retail team members for our Canadian stores, with 5AM availability, to cultivate authentic employee and customer experiences. You will tell stories with our products, stock and organize displays, and engage customers on the sales floor to create joyful shopping moments.

This role supports store leadership, is active on the sales floor, and requires flexibility to work evenings, weekends, holidays, overnights, and early mornings.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.

Responsibilities

• Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise.
• Use merchandising standards to create a visually appealing, stimulating store.
• Align with Store leadership on goals and objectives for fiscal year.
• Create a warm and welcoming environment in our stores.
• Add joy to our customers' lives and leverage products to tell stories.
• Engage and connect with our customers on the floor and curate product collections.

Skills

Retail experience

Customer service

Mobility on floor

Bilingual FR/EN

Job description

Indigo is seeking energetic retail team members for our Canadian stores, with 5AM availability, to cultivate authentic employee and customer experiences. You will tell stories with our products, stock and organize displays, and engage customers on the sales floor to create joyful shopping moments.

This role supports store leadership, is active on the sales floor, and requires flexibility to work evenings, weekends, holidays, overnights, and early mornings.