Seasonal Customer Experience Associate (Early Mornings)

Indigo; Oshawa; Hybrid; CAD 21,000 - 25,000; Part time

Job summary

Indigo seasonal position in Canada invites you to craft memorable shopping moments. You’ll tell stories with products, engage customers on the floor, and curate collections tailored to each guest while maintaining visual standards.

The role emphasizes a supportive team culture, learning across store operations, and a strong health-and-safety mindset. Ideal candidates are energetic, adaptable, and customer-focused, with willingness to work early mornings and flexible hours as needed.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required.
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store.
• Demonstrated commitment to creating an exceptional employee and customer experience.
• Ability to be mobile on the sales floor for extended periods of time.
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques.
• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role).
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Responsibilities

• Create a warm and welcoming environment in our stores
• Add joy to our customers'lives
• Leverage our product to tell stories
• Engage and connect with our customers on the floor
• Curate specific product collections for each customer you meet
• Ensure Visual Standards are followed and maintained
• Role model Indigo’s High Performance Characteristics
• Seek information regarding new products, promotions and programs
• Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
• Take accountability to respond to customer feedback in a timely manner
• Hold self and others accountable
• Own self-development and provide continuous feedback to colleagues and Leadership Team
• Share ideas with Leadership Team on how to improve the employee and customer experience

Skills

Bilingual (French/English)

Customer service

Adaptability

Flexible schedule

Job description

Indigo seasonal position in Canada invites you to craft memorable shopping moments. You’ll tell stories with products, engage customers on the floor, and curate collections tailored to each guest while maintaining visual standards.

The role emphasizes a supportive team culture, learning across store operations, and a strong health-and-safety mindset. Ideal candidates are energetic, adaptable, and customer-focused, with willingness to work early mornings and flexible hours as needed.