CSR - Work From Home - Great Benefits

American Income Life Insurance Company; Vancouver; Remote; CAD 35,000 - 60,000; Full time

Job summary

A leading supplemental benefits company in Canada is looking for Benefits Representatives to assist customers with their coverage and product information. Candidates should have customer service experience and strong communication skills. The role offers hands-on training, weekly pay, bonuses, and the possibility of remote work. Join our team to be part of a company with over 65 years of service.

Benefits

Hands-on training

Weekly pay

Bonuses

Residual income

Company paid trips

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Helping customers by providing product and service information.
• Answer customer questions regarding their coverage.
• Develop and maintain a knowledge base of evolving products and services.
• Regularly review agreements to develop a more cost-effective plan.

Job description

Overview

DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM. We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years.

The Company is expanding in our territories and we are in immediate need of dedicated Benefits Representatives with ambitious goals.

Responsibilities

• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

What we are looking for in a candidate

• A sharp individual with an entrepreneurial mindset
• An individual that is a team player and works well under pressure
• An individual with professional communication skills

Benefits

• Hands on training
• Weekly pay
• Bonuses
• Residual income
• Company paid trips
• Remote

Apply now to learn more about what we do and how you can be a part of our team today!