Court Registry Support Officer

Public Defence Service - New Zealand; Hamilton; On-site; CAD 44,000 - 60,000; Full time

Job summary

A government service agency in Hamilton is seeking a Court Registry Officer to support court operations, providing customer service and administrative assistance. You will manage jury functions, assist Judges, and maintain court records. The ideal candidate should be detail-oriented, adaptable, and possess excellent customer service skills. This role offers a competitive salary and a supportive work environment, fostering continuous learning and development.

Benefits

4.4 weeks holiday leave

Online professional development portal

Access to inclusive networks

Qualifications

• Ability to manage conflicting priorities effectively.
• Confidence in interacting with various customer queries.
• Adaptability to changing processes and feedback.

Responsibilities

• Provide timely and efficient customer service.
• Support Judges and Court Registry Officers.
• Manage evidence exhibits and data entry.
• Support jury service functions and general admin tasks.

Skills

Detail orientated

Self-aware

Multi-tasking

Willing to learn

Proven Customer Service

Job description

Job Description

Court Registry Officer, Hamilton District Court

Te Haeata/The Opportunity

Work in a team where you'll support the day to day operations of the court by supporting the administration function and providing customer service.

• Support the jury service function.
• Provide support and advice to our diverse customer base.
• Manage the archiving and filing of court records.

As a Court Registry Support Officer your day will involve you engaging with our customers, including Lawyers, Judges, and the public – whether it be over the phone or face to face. You'll work closely with Court Registry Officers and support them while they take Court and manage case files.

Day To Day You Will Be Responsible For

• Providing timely and efficient customer service;
• Supporting Judges and Court Registry Officers both in and out of the courtroom;
• Supporting jurors for trial hearings;
• Providing general administrative support for Court Registry Officers, including photocopying, scanning and filing;
• Managing evidence exhibits;
• Data entry.
• Travel within the Waikato Courts may be required therefore must have a full clean New Zealand driving licence

Ō Pūkenga/Skills And Experience

To be successful, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate.
• Self‑aware – you'll understand our customers and will be confident working across a range of situations.
• Multi‑task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly.
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
• Proven Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.

Mō Mātou/About Us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

Benefits

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration for this role is $55,343 to $74,416. The appointing salary will be based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Sunday, 18 January. We will be reviewing CVs as they come in and may invite successful candidates to interview before the close date.

If you have any questions, please contact [e-mail]

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