Counter Salesperson

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection; Vernon; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading plumbing and HVAC distributor is seeking a Counter Salesperson in Vernon, Canada. The role involves providing sales support and exceptional customer service to walk-in customers. Ideal candidates will have a Grade 12 diploma and experience in customer service. The position promises growth potential, competitive salary, and benefits in a dynamic work environment.

Benefits

Great mentors and on-the-job training

Growth potential with competitive salary

Participation in our pension plan

Work-life balance

Qualifications

• Minimum 2 years of customer service or counter sales experience.
• Strong math skills and attention to detail.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Assist customers with purchases and product inquiries.
• Process sales orders, returns, and warranty claims.
• Maintain a clean, well-stocked counter area.

Skills

Customer service

Communication

Relationship-building

Computer proficiency (sales software)

Education

Grade 12 diploma or equivalent

Tools

Trend

Eclipse

Word

Excel

Outlook

Job description

Overview

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. With over 115 years of experience, we deliver quality and cutting-edge products to support residential, commercial and infrastructure initiatives across Canada. We are committed to sustainable solutions for our customers and communities. Our team members are encouraged to act like owners, pursue innovation, and provide excellence in customer service. We offer a fun, fast-paced and dynamic workplace, where we work as a team, share core values, and support each other’s growth and development. You will have opportunities to develop skills through ongoing training and collaborate with passionate colleagues from diverse backgrounds and experiences.

Why Join Our Team

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We provide endless opportunities to grow and develop in your career and a culture that supports you every step of the way.

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance

Job Description

As a Counter Salesperson, you will provide sales support and exceptional customer service to walk-in customers at our Profit Center counters. Your primary responsibilities include:

• Assist customers with purchases, product inquiries, and recommendations while driving sales growth through counter merchandising and product promotion
• Process sales orders, returns, and warranty claims in compliance with company procedures
• Maintain a clean, well-stocked counter area and manage inventory levels
• Collaborate with Inside and Outside Sales teams to support overall sales efforts
• Resolve customer concerns and complaints effectively while ensuring customer satisfaction

Qualifications

• Grade 12 diploma or equivalent
• Minimum 2 years of customer service or counter sales experience
• Excellent customer service, communication, and relationship-building skills
• Proficiency in operating sales software and processing orders
• Strong math skills and attention to detail
• Ability to work independently and in a team in a fast-paced environment
• Knowledge of plumbing and building products preferred
• Experience with Trend, Eclipse, Word, Excel, and Outlook an asset

Additional Information

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas. EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact 226-268-7589.