Counter Sales & Plumbing Solutions Specialist

Bartle & Gibson Co.; Yellowknife; Hybrid; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits

EFAP

Profit sharing

RRSP match

Recognition program

Product discounts

Job summary

Bartle & Gibson Co. is seeking a customer-focused associate to excel at counter service and over the phone inquiries. You will process orders, source materials when out of stock, and ensure a tidy, well-merchandised counter area. Building lasting customer relationships is a core part of the role.

The position emphasizes fast-paced teamwork, learning product knowledge, and contributing to a positive customer experience across Western Canada.

Qualifications

• Build long-term customer relationships
• Maintain organized counter and sales area
• Process orders and inquiries efficiently
• Sourcing materials when out of stock
• Upsell and merchandise products

Responsibilities

• Provide exceptional customer service at counter and over the phone
• Respond to inquiries and process orders
• Process orders in the system
• Source materials when not in stock
• Maintain clean counter and sales area
• Merchandise and showcase products
• Handle returns as required
• Develop and maintain positive customer relationships
• Other duties as required

Skills

Relationship building

Organizational skills

Time management

Team player

Fast-paced environment

Education

High school diploma

Plumbing/Electrical/Heating asset

Job description

Bartle & Gibson Co. is seeking a customer-focused associate to excel at counter service and over the phone inquiries. You will process orders, source materials when out of stock, and ensure a tidy, well-merchandised counter area. Building lasting customer relationships is a core part of the role.

The position emphasizes fast-paced teamwork, learning product knowledge, and contributing to a positive customer experience across Western Canada.