Inside Sales & Customer Solutions Specialist

Bartle & Gibson Co.; Lethbridge; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits

EFAP

RRSP match

Profit sharing

Employee discounts

Shoe reimbursement

Referral bonus

Perkopolis

Job summary

Bartle & Gibson Co. in Lethbridge seeks a proactive Counter Sales Associate to respond to inquiries, process orders, quote prices, and build lasting customer relationships across Western Canada.

You will source materials, enter orders, support customers with product knowledge, and collaborate with the team to meet service targets and ensure satisfaction. Requirements include at least two years in sales, knowledge of electrical or plumbing products, and strong communication; post-secondary

Qualifications

• Minimum two years' sales experience (counter/inside/outside) required.
• Electrical knowledge or plumbing product background is essential.
• Post-secondary electrical coursework is an asset.
• Strong communication and customer-service skills required.

Responsibilities

• Respond to inquiries and process incoming calls and orders.
• Contact current customers and identify new products and up-selling.
• Enter orders into the system and source materials when not in stock.
• Maintain product knowledge and provide pricing quotations.
• Develop and maintain positive customer relationships.
• Ensure customer satisfaction with orders, pricing, deliveries, and service.

Skills

Sales experience

Electrical knowledge

Relationship building

Communication skills

Organizational skills

Time management

Self-motivation

Quick learner

Education

Post-secondary electrical courses

Job description

Bartle & Gibson Co. in Lethbridge seeks a proactive Counter Sales Associate to respond to inquiries, process orders, quote prices, and build lasting customer relationships across Western Canada.

You will source materials, enter orders, support customers with product knowledge, and collaborate with the team to meet service targets and ensure satisfaction. Requirements include at least two years in sales, knowledge of electrical or plumbing products, and strong communication; post-secondary