Consultant, Learning & Development

McDonald's Corporation; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global fast-food leader in Toronto is looking for a Regional Learning & Development Consultant to facilitate engaging training sessions and enhance team performance. This role involves delivering both virtual and in-person training, consulting on operational standards, and fostering a winning culture within a vibrant team environment. Ideal candidates are passionate about guest service, have strong facilitation skills, and enjoy teaching in a collaborative setting.

Qualifications

• Experience in delivering training and development programs.
• Passion for guest service and team collaboration.
• Curious and eager to teach others.

Responsibilities

• Facilitate virtual and in-person training sessions.
• Consult on training and operational standards.
• Motivate and build competencies among staff.

Skills

Facilitation of training

Strong communication skills

Team collaboration

Technologically inclined

Job description

Company Description

At McDonald\u2019s, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

The Opportunity

McDonald’s Canada has an opportunity for a Regional Learning & Development (L&D) Consultant, in our Toronto office. Reporting to the National L&D Manager, you will be a key member of the Toronto - based team, working in tandem with teams in our regional offices across Canada. As a L&D Consultant you will work to change individuals' behavior that improves business results by consulting in training, operational standards and facilitating training classes. Key customers include Staff, Owner/Operators, Restaurant Management, and learners. The primary function of this opportunity is to facilitate learning – virtual classes and in person. This means you will conduct training that motivates, builds competencies, and improves individual's performance and contribution to restaurant results.

You are a student of the business and are naturally curious to learn as much as you can because you also love to teach, to share your learnings and experiences to others. You like to be in front of a group and speak with passion, energy and enthusiasm to keep your audience engaged. You are passionate about guest service. You love working within a team environment to achieve a common goal. You are technologically inclined and well versed with delivering online/virtual learning.

You are looking for a company with a winning culture, where you can grow in depth and breadth while making a tangible impact on strategic initiatives.

This posting is for an existing role.