Consultant & Business System Analyst

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking an experienced Business Systems Analyst to join its Commercial Banking Technology Team. The role involves leading complex projects, understanding business requirements, and designing solutions aligned to the enterprise architecture. Ideal candidates have 5-7 years of relevant experience and familiarity with tools like JIRA and Confluence. This position promotes a collaborative work environment focusing on client success and innovative solutions, with a commitment to inclusivity and support for all team members.

Qualifications

• 5-7 years of experience as a Business Systems Analyst, preferably in banking.
• Hands-on experience with tracking tools such as JIRA and Confluence.
• Experience with Agile methodologies is an asset.

Responsibilities

• Lead complex projects to design solutions aligned with enterprise architecture.
• Understand and document complicated business requirements.
• Support end-to-end project implementation as a subject matter expert.

Skills

Agile Delivery

Business Requirements Analysis

Communication

Critical Thinking

Operational Efficiency

Problem Solving

Process Design

Python (Programming Language)

Salesforce Platform

Technical Writing

Education

Degree in Computer Science or related field

Tools

JIRA

Confluence

Salesforce

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You’ll be joining CIBC’s Commercial Banking Technology Team. You’ll lead complex projects to design strategic solutions aligned to CIBC’s enterprise architecture roadmap. As a Consultant, Business Systems Analyst, you’ll support end-to-end project implementation and act as a subject matter expert in both business and technology. You’ll ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you'll succeed

• Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.

• Leading and mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You can demonstrate experience. 5-7 years of experience as Business Systems Analyst. Preferably within the banking and financial industry. Candidates must have hands‑on experience with tracking tools such as JIRA and Confluence. Knowledge of Salesforce is considered an asset.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

• You have a degree/diploma in Computer Science, Business, and/or a related field, and you’ve spent at least 5 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development and Sale forces.

• Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Primary Recruiter

Anju Rani

Skills

Agile Delivery, Business Requirements Analysis, Communication, Critical Thinking, Domain Knowledge, Operational Efficiency, Problem Solving, Process Design, Python (Programming Language), Salesforce Platform, Technical Writing