Computer Field Service Technician

AM / PM Point of Sale Solutions & Service; Winnipeg; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading Point-of-Sale Solutions Provider in Winnipeg is seeking a Computer Hardware Technician. The role involves providing excellent customer service, troubleshooting POS equipment, and requires a valid driver's license. Candidates should be self-motivated with strong technical skills in POS technologies. This offers an opportunity for growth in a dynamic environment.

Qualifications

• Self-motivated and service-centric individual.
• Excellent customer service & communication skills.
• Technically & mechanically savvy.

Responsibilities

• Provide outstanding customer service.
• Execute install, moves, adds, changes (IMAC) projects.
• Provide break/fix resolutions on POS equipment.

Skills

Customer service

Technical skills

Communication

Education

A+ Certification

Tools

POS equipment

Networking

Job description

Overview

Computer Hardware Technician at AM / PM Service, a leader in Point-of-Sale Technology and Services with over 35 years in business. AM / PM supports local communities across North America and employs over 225 team members coast to coast. AM / PM is seeking talented individuals to join the team. For more information, visit: http://www.ampmservice.com/

Position Summary

The Computer Hardware Technician will work with our reputable brands and expose you to a wide range of POS products, ATMs, and merchant devices. This role offers a strong learning opportunity and involves working with customers from diverse retail sectors. The successful candidate should be service-centric, self-motivated, and technically savvy. A valid driver\'s license and a reliable vehicle are required. The position requires regular on-call shift work as well as after-hours and weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PCs, and networking
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM / PM\'s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful and professional communication

Qualifications

• A+ Certification is an asset
• Self-Checkout & POS experience is an asset
• Excellent customer service & communication skills
• Technically & mechanically savvy
• Valid driver’s license and a reliable vehicle
• On-site service is required
• Citizen or permanent resident status

The successful candidate will be required to complete a background check prior to commencing work.

Company Description

AM / PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM / PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. AM / PM Service is a great place to work, valuing its people and offering meaningful career opportunities in a dynamic, technology-driven environment.