Computer Field Service Technician

AM/PM Point of Sale Solutions & Service; Prince George; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Point-of-Sale service provider in Canada is looking for a Computer Field Service Technician. This entry-level role involves repairing POS equipment, providing excellent customer service, and executing various technical projects. Candidates should be technically savvy, hold a valid driver's license, and have a reliable vehicle. The job requires flexibility for on-call shifts, and offers a great opportunity for professional growth.

Qualifications

• Experience with POS systems and self-checkout is an asset.
• Must have a valid driver’s license and a reliable vehicle.
• On-site service experience required.

Responsibilities

• Provide outstanding customer service.
• Perform quick repairs on POS equipment and PCs.
• Execute install, move, add, and change (IMAC) projects.

Skills

Customer service

Technical proficiency

Communication skills

Education

A+ Certification

Job description

Overview

Join to apply for the Computer Field Service Technician role at AM / PM Point of Sale Solutions & Service

Company Overview

AM / PM Service is a leader in Point-of-Sale Technology and Services, operating for over 35 years. Supporting local businesses across communities, AM / PM is one of North America's largest POS Dealers, employing over 225 customer service-driven team members coast to coast. We partner with industry-trusted brands and are seeking dedicated individuals to join our team. Learn more at : ampmservice.com

Position Summary

The Computer Hardware Technician will work with reputable brands, gaining exposure to a wide range of POS products, ATMs, and merchant devices. This role offers an excellent learning opportunity, working with customers from various retail sectors. The ideal candidate is service-oriented, self-motivated, technically savvy, possesses a valid driver’s license, and owns a reliable vehicle. Regular on-call shifts, after-hours, and weekend availability are required.

Main Responsibilities

• Provide outstanding customer service
• Perform quick repairs on POS equipment, peripherals, PCs, and networking devices
• Execute install, move, add, and change (IMAC) projects
• Follow work order processes accurately
• Maintain service stock levels
• Adhere to Service Level Agreements
• Communicate professionally and tactfully

Qualifications

• A+ Certification is a plus
• Experience with Self-Checkout & POS systems is an asset
• Excellent customer service and communication skills
• Technically and mechanically proficient
• Valid driver’s license and reliable vehicle
• On-site service experience required
• Citizen or permanent resident status

Background checks are required prior to employment.

Company Details

Founded in 1987, AM / PM Service provides end-to-end POS solutions—including hardware, software, installation, and support—customized for diverse industries across Canada and the U.S. We prioritize innovation, reliability, and professional growth, making us a trusted partner and a great place to work.

Additional Information

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Information Technology
• Industries : IT Services and IT Consulting

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