Co-Manager: Elevate Sales & Customer Experience

La Senza; San Juan de Terranova; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Canada is seeking a Co-manager to assist the Store Manager in operational execution and customer experience improvement. You will support in staffing, coaching, and ensuring compliance with store standards. Ideal candidates have 1-3 years of supervisory experience in retail, possess exceptional customer service skills, and can manage complex priorities effectively. This role offers a dynamic environment focusing on performance and team development.

Qualifications

• Minimum 1-3 years of retail supervisory or management experience, preferably in clothing.
• Ability to delegate, follow up, and communicate with all levels of the organization.
• Ability to assess talent and manage performance effectively.

Responsibilities

• Support Store Manager in delivering exceptional in-store customer experiences.
• Manage customer relations issues.
• Support recruiting and onboarding processes.

Skills

Retail supervisory experience

Exceptional customer service

Delegation skills

Analytical skills

Time management

Job description

A leading retail company in Canada is seeking a Co-manager to assist the Store Manager in operational execution and customer experience improvement. You will support in staffing, coaching, and ensuring compliance with store standards. Ideal candidates have 1-3 years of supervisory experience in retail, possess exceptional customer service skills, and can manage complex priorities effectively. This role offers a dynamic environment focusing on performance and team development.