Clinic Clerk, Urgent Care Centre

St. Joseph's Health Care London; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare institution in London, Ontario is seeking a Clinic Clerk for the Urgent Care Centre. The successful candidate will manage clerical duties and facilitate patient care, ensuring smooth unit operations. Candidates must possess a Secondary School Diploma, a Medical Office Administration certificate, and two years of relevant experience. Strong communication and organizational skills are essential for this role. This is a part-time position offering competitive hourly wages.

Qualifications

• Minimum 2 years clerical experience in medical office or clinic setting.
• Knowledge of patient confidentiality/privacy and safety culture in health care.

Responsibilities

• Support operations of the Urgent Care Centre and focus on patient care.
• Register patients and complete clerical responsibilities.

Skills

Interpersonal and communication skills

Organization and time management

Keyboarding and spelling skills

Microsoft Office (Word - Intermediate, Excel - Basic)

Patient/customer service focus

Education

Secondary School Diploma

Certificate in Medical Office Administration

Tools

Cerner patient care systems (Power Chart)

Job description

Clinic Clerk, Urgent Care Centre – 1 position

Urgent Care Centre
St. Joseph's Hospital – London, ON
Regular Part Time
Salary Range: $26.68 - $31.37 /hour

The Clinic Clerk in the Urgent Care Centre will work closely with the healthcare team to support the everyday operations of the unit. The Clinic Clerk focuses on patient care while maintaining unit flow by registering patients, completing clerical responsibilities and assisting with indirect patient care tasks.

Essential Qualifications

• Secondary School Diploma
• Certificate in Medical Office Administration
• 2 years clerical experience in medical office or clinic setting and using email system
• Microsoft Office – Intermediate skill level required in Word and Basic skill level required in Excel
• Accurate keyboarding and spelling skills
• Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
• Strong interpersonal and communication skills with a demonstrated patient/customer service focus. Demonstrates a professional and positive attitude toward supporting internal and external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Knowledge of Cerner patient care systems with Power Chart
• Knowledge of patient confidentiality/privacy
• Knowledge of a safety culture in a health care setting in compliance with the Occupational Health & Safety Act (OHSA)

Preferred Qualifications

• Proficiency in French would be an asset
• Graduate of a recognized Medical Office Administration diploma program
• Previous experience in an Ambulatory clinic setting
• Experience working in an Endoscopy Unit, Operating Room, Urgent Care or Emergency Care setting

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella (chickenpox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing.

Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application for the vacancies you apply to. Only those under consideration will be contacted.