Client XSperience Manager: Partner Success & Innovation Lead

Salto Inspired Access; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Toronto is seeking a Client XSperience Manager to empower reselling partners through guidance and support while driving innovation in access control technology. This role involves collaborating with cross-functional teams, presenting data clearly, and providing exceptional customer service. Candidates should have strong communication skills, technical expertise with CRM tools, and the ability to balance multiple accounts effectively. Join us in shaping the future of technology and delivering exceptional partner experiences.

Benefits

Competitive compensation

Comprehensive benefits

Opportunities for travel and learning

Qualifications

• Must have excellent communication skills to present data clearly.
• Familiarity with CRM tools and technical products is essential.
• Strong problem-solving skills with a focus on customer satisfaction.

Responsibilities

• Guide resellers through product updates and changes.
• Collaborate with teams to enhance partner success.
• Conduct calls and provide technical support for operational success.

Skills

Exceptional Communicator

Technical Expertise

Customer-Focused Problem Solver

Organized and Resilient

Tools

CRM tools

Sales technologies

Job description

A leading technology company in Toronto is seeking a Client XSperience Manager to empower reselling partners through guidance and support while driving innovation in access control technology. This role involves collaborating with cross-functional teams, presenting data clearly, and providing exceptional customer service. Candidates should have strong communication skills, technical expertise with CRM tools, and the ability to balance multiple accounts effectively. Join us in shaping the future of technology and delivering exceptional partner experiences.