Client Success & Growth Manager — Strategic Accounts

Fairygodboss; Burnaby; Hybrid; CAD 59,000 - 96,000; Full time

Job summary

A leading human resources technology company in Canada is seeking a Client Manager to oversee complex client relationships and drive retention and revenue growth. The ideal candidate has 3-5 years of experience, excels in client management, and possesses strong negotiation and presentation skills. This position offers a salary between $59,700 and $95,300 and various employee benefits in a hybrid work environment.

Benefits

Medical, Dental, Vision Insurance

Matched Retirement Savings

Wellness Program

Tuition Reimbursement

Paid Volunteer Time Off

Qualifications

• A minimum of 3-5 years of experience managing complex client relationships.
• Extensive experience in client-facing roles.
• Ability to travel up to 25% based on business needs.

Responsibilities

• Manage relationships with ADP's complex clients.
• Drive client retention and revenue growth.
• Facilitate client engagement in ADP events.

Skills

Client management

Relationship building

Business acumen

Presentation skills

Negotiation skills

Verbal and written communication

Consultative approach

Education

Bachelor's degree in Business Administration, Human Resources, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

A leading human resources technology company in Canada is seeking a Client Manager to oversee complex client relationships and drive retention and revenue growth. The ideal candidate has 3-5 years of experience, excels in client management, and possesses strong negotiation and presentation skills. This position offers a salary between $59,700 and $95,300 and various employee benefits in a hybrid work environment.