Remote Client Success & Growth Manager (Agency)

Herb; Canada; On-site; CAD 117,000 - 143,000; Full time

Benefits offered by this job

Remote work

Paid time off

High autonomy and growth opportunities

Job summary

A digital marketing agency is seeking an Agency Client Success Manager to lead multi-channel marketing strategies for clients. This role involves managing 35-40 accounts, ensuring client satisfaction, and driving growth through data analysis and insights. The ideal candidate will have 3-5 years of relevant experience, particularly in a digital marketing agency setting, and should excel in communicating campaign performance to clients. This position offers a competitive salary of up to $130k CAD with full remote work options.

Qualifications

• 3-5+ years in a digital marketing agency as a Client Success Manager or similar.
• Experience in paid media, SEO, email marketing.
• Strong understanding of eCommerce marketing.

Responsibilities

• Lead strategy and align client goals with deliverables and timelines.
• Manage accounts and drive client retention and satisfaction.
• Translate data into insights for clients.

Skills

Client Success Management

Communication

Cross-channel Marketing

Data Analysis

Client Growth Strategy

Tools

Google Analytics

HubSpot

ClickUp

Job description

A digital marketing agency is seeking an Agency Client Success Manager to lead multi-channel marketing strategies for clients. This role involves managing 35-40 accounts, ensuring client satisfaction, and driving growth through data analysis and insights. The ideal candidate will have 3-5 years of relevant experience, particularly in a digital marketing agency setting, and should excel in communicating campaign performance to clients. This position offers a competitive salary of up to $130k CAD with full remote work options.