Change and Adoption Manager, Digital Workplace

KPMG Canada; Oakville; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager to enhance digital workplace solutions. This role involves leading business needs discovery workshops, proposing tailored solutions, and developing change management plans to ensure effective technology adoption. With a focus on collaboration and productivity, you will engage with stakeholders to optimize user experience and drive successful change initiatives. If you have a passion for empowering teams through technology and possess strong analytical and communication skills, this opportunity is perfect for you.

Qualifications

• 5+ years in change management consulting or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery workshops.
• Collaborate to optimize application use for desired outcomes.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem-Solving Skills

Education

Diploma in Organizational Change Management

Degree in Computer Science

Degree in Information Technology

Tools

Microsoft Office Suite

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team focuses on delivering solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge tools to create value for both the firm and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to meet business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing suitable solutions based on business needs.
• Identify and evaluate end-user impacts of technological changes and develop appropriate change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital workplace or tech-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This position requires fluency in English, supporting collaboration with colleagues and stakeholders across English-speaking regions within KPMG.

KPMG BC Region Pay Range

The expected base salary range is $86,000 to $128,500, with potential bonuses. Salary is determined based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values and Commitment

We uphold values of Integrity, Excellence, Courage, Togetherness, and Doing What Matters. KPMG Canada is committed to diversity, inclusion, and providing an accessible, respectful workplace. We welcome all qualified candidates and support adjustments and accommodations during the recruitment process.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology