Change and Adoption Manager, Digital Workplace

KPMG Canada; Victoria; Remote; CAD 86,000 - 129,000; Full time

Job summary

Join a forward-thinking company as a Manager of Change and Adoption, where you will lead initiatives that enhance productivity and collaboration. This role is pivotal in driving effective technology solutions and change management strategies, ensuring KPMG employees are equipped with the tools they need to succeed. You'll work closely with diverse teams, using your expertise to design tailored solutions that address unique business challenges. If you are passionate about fostering a productive digital workplace and have a knack for engaging stakeholders, this opportunity is perfect for you.

Qualifications

• 5+ years in change management consulting or related roles.
• Strong understanding of change management principles.

Responsibilities

• Lead workshops to discover business needs and propose solutions.
• Develop change management plans to address end-user impacts.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem-Solving

Education

Diploma in Organizational Change Management

Degree in Computer Science

Degree in Information Technology

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager of Change and Adoption for digital workplace solutions. This team supports the firm by providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience. These solutions aim to enable KPMG employees with effective technology and knowledge tools, driving value for the firm and its clients.

What You Will Do

1. Design and lead business needs discovery and solution workshops.
2. Conceptualize and propose solutions tailored to business needs and challenges.
3. Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
4. Enhance collaboration, productivity, and technical capabilities by providing suitable solutions based on business needs.
5. Identify and assess end-user impacts of technology-driven changes and develop appropriate change management plans.

What You Bring To The Role

1. A diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or a related field.
2. 5+ years of experience in adoption and change management consulting, professional services, or related roles.
3. Relevant certifications in change management (e.g., Prosci) are a plus.
4. Hands-on experience in change management, training, and communication, preferably within a digital workplace or technology-driven environment.
5. Strong understanding of change management principles.
6. Expertise in Microsoft productivity tools.
7. Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
8. Ability to design and deliver effective training programs and materials.
9. Strong analytical and problem-solving skills to assess and address user needs and concerns.

This position requires fluency in written and spoken English. The successful candidate will support or collaborate with English-speaking colleagues or stakeholders across the province while at KPMG.

KPMG BC Region Pay Range

The base salary range for this position is $86,000 to $128,500, potentially eligible for bonuses. The actual salary offered will depend on location, skills, competencies, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Supporting Your Success

Our values—Integrity, Excellence, Courage, Together, and For Better—guide our work and culture.

KPMG in Canada is committed to an inclusive, respectful, and barrier-free workplace. We welcome all qualified candidates and encourage you to bring your whole self to work.

Adjustments and Accommodations

We are dedicated to an inclusive recruitment process. Adjustments and accommodations can be requested at any stage. For support, contact KPMG’s Employee Relations Service team at 1-888-466-4778.