Change and Adoption Manager, Digital Workplace

KPMG Canada; Eastern Ontario; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager to enhance digital workplace solutions. This role involves designing tailored solutions, leading workshops, and collaborating with teams to improve productivity and user experience. The ideal candidate will possess strong change management skills and a background in training and communication. Join a diverse team committed to creating effective technology solutions that add value for clients and employees alike. This opportunity offers a competitive salary and a supportive work environment focused on integrity and excellence.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant certifications such as Prosci are a plus.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Collaborate with engagement teams to optimize application use.

Skills

Change Management

Communication Skills

Analytical Skills

Problem-Solving

Microsoft Productivity Tools

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Bachelor in Computer Science

Bachelor in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager of Change and Adoption to support digital workplace solutions. This team provides solutions that enhance productivity, collaboration, knowledge management, and user experience, enabling KPMG employees with effective technology and knowledge tools to create value for the firm and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business challenges.
• Collaborate with engagement teams and other units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities through appropriate solutions.
• Identify and assess end-user impacts due to technology changes and develop change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or similar roles.
• Relevant certifications such as Prosci are a plus.
• Hands-on experience in change management, training, and communication within a digital or technology-driven environment.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs.

This role requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across the country.

Compensation and Benefits

The base salary range for this position is $86,000 to $128,500, potentially with bonus eligibility. Salary is determined based on location, skills, and qualifications. KPMG also offers a comprehensive Total Rewards program.

Our Values

Integrity, Excellence, Courage, Together, and For Better guide our work and culture. We are committed to diversity, inclusion, and creating a respectful, accessible workplace where everyone can thrive.

Recruitment Support

We provide adjustments and accommodations throughout the recruitment process to support all candidates. For assistance, contact KPMG’s Employee Relations Service at 1-888-466-4778.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology