Change and Adoption Manager, Digital Workplace

KPMG Canada; Saint-Eustache; Remote; CAD 86,000 - 129,000; Full time

Job summary

An innovative firm is seeking a Change and Adoption Manager for its Digital Workplace team. This role focuses on enhancing productivity and collaboration through effective change management solutions. You will lead workshops, propose tailored solutions, and engage with stakeholders to drive value for both the firm and its clients. With a commitment to diversity and inclusion, the company offers a supportive environment where your contributions will be valued. If you are passionate about technology and change management, this is a fantastic opportunity to make a significant impact.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant certifications in change management (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Collaborate with engagement teams to optimize application use.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem-Solving

Education

Diploma in Organizational Change Management

Computer Science

Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team focuses on providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge tools to drive value for the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities by providing appropriate solutions.
• Identify and assess end-user impacts of technology-driven changes and develop change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications in change management (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital or technology-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This position requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across provinces.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, potentially including bonuses. Salary determination depends on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right.
• Excellence: We continuously learn and improve.
• Courage: We think and act boldly.
• Together: We respect and draw strength from our differences.
• For Better: We focus on what matters.

KPMG Canada is committed to diversity, inclusion, and creating a respectful, barrier-free workplace. We welcome all qualified candidates and support inclusive recruitment practices.

Adjustments and Accommodations

We support an inclusive recruitment process, offering adjustments and accommodations upon request. Contact KPMG’s Employee Relations Service at 1-888-466-4778 for support.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology

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