Change and Adoption Manager, Digital Workplace

KPMG Canada; Boisbriand; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager for their Digital Workplace team. This pivotal role involves designing solutions that enhance productivity and collaboration, ensuring that employees are equipped with the necessary tools for success. You will lead workshops to identify business needs and create tailored solutions, while also developing change management plans to support technology-driven transitions. This is an exciting opportunity to make a significant impact within a dynamic environment focused on innovation and excellence.

Qualifications

• 5+ years in change management consulting or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery workshops.
• Collaborate to optimize application use for desired outcomes.
• Develop change management plans based on user impacts.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Training Program Design

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Digital Workplace team seeks a Manager, Change and Adoption, to support digital workplace solutions focused on productivity, collaboration, knowledge management, change management, and user experience. These solutions aim to enable KPMG employees with effective technology and knowledge resources, creating value for KPMG and its clients.

What You Will Do

• Design and lead business needs discovery and solution workshops.
• Conceptualize and propose tailored solutions to address business needs and challenges.
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes.
• Enhance collaboration, productivity, and technical capabilities with appropriate solutions based on business needs.
• Identify and assess end-user impacts from technology-driven changes and develop suitable change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant change management certifications (e.g., Prosci) are a plus.
• Hands-on experience in change management, training, and communication within digital or technology-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs.

This position requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across regions.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, potentially including bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right.
• Excellence: We continuously learn and improve.
• Courage: We think and act boldly.
• Together: We respect and draw strength from our differences.
• For Better: We focus on what matters.

KPMG in Canada is committed to diversity, inclusion, and creating a respectful, accessible workplace. We welcome all qualified candidates to apply.

Adjustments and Accommodations

We support an inclusive recruitment process, offering adjustments or accommodations upon request. For support, contact KPMG’s Employee Relations Service at 1-888-466-4778.

Additional Details

• Seniority Level: Not Applicable
• Employment Type: Full-time
• Job Function: Information Technology

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