Change and Adoption Manager, Digital Workplace

KPMG Canada; Vaughan; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Change and Adoption Manager for their Digital Workplace team. This pivotal role involves designing solutions that enhance productivity and collaboration while managing the impact of technology-driven changes. You will lead workshops, optimize application use, and develop effective change management plans. Join a diverse team dedicated to empowering employees with the right tools and knowledge, ensuring they can drive value for clients and the firm. If you are passionate about change management and have a knack for problem-solving, this is the perfect opportunity to make a significant impact.

Qualifications

• 5+ years of experience in adoption and change management consulting.
• Relevant change management certifications (e.g., Prosci) are a plus.

Responsibilities

• Design and lead business needs discovery and solution workshops.
• Identify and assess end user impact from technology-driven changes.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Problem-Solving Skills

Education

Diploma in Organizational Change Management

Diploma in Learning and Development

Diploma in Computer Science

Diploma in Information Technology

Tools

Microsoft Office Suite

Job description

Change and Adoption Manager, Digital Workplace

Join to apply for the Change and Adoption Manager, Digital Workplace role at KPMG Canada.

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause of turning insight into opportunity for clients and communities worldwide.

The Digital Workplace team seeks a Manager, Change and Adoption, to support digital workplace solutions. This team provides solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with effective technology and knowledge tools to drive value for the firm and clients.

What You Will Do

• Design and lead business needs discovery and solution workshops
• Conceptualize and propose solutions tailored to business needs and challenges
• Collaborate with engagement teams and other business units to optimize application use for desired outcomes
• Enhance collaboration, productivity, and technical capabilities through appropriate solutions
• Identify and assess end user impact from technology-driven changes and develop change management plans

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field
• 5+ years of experience in adoption and change management consulting, professional services, or related roles
• Relevant change management certifications (e.g., Prosci) are a plus
• Hands-on experience in change management, training, and communication within digital or technology-driven environments
• Strong understanding of change management principles
• Expertise in Microsoft productivity tools
• Excellent communication and interpersonal skills for stakeholder engagement
• Proven ability to design and deliver effective training programs and materials
• Strong analytical and problem-solving skills to assess and address user needs

This role requires fluency in English, supporting collaboration with English-speaking colleagues and stakeholders across regions.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, with potential bonuses. Salary is determined based on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards program.

Our Values - The KPMG Way

• Integrity: We do what is right
• Excellence: We continually learn and improve
• Courage: We think and act boldly
• Together: We respect and draw strength from our differences
• For Better: We focus on impactful work

KPMG Canada is committed to diversity, inclusion, and creating a respectful, accessible workplace. We welcome all qualified candidates and support accommodations during the recruitment process. For support, contact KPMG’s Employee Relations Service at 1-888-466-4778.