Case Manager (ELM)

The Jean Tweed Centre; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-based organization in Toronto is seeking a Case Manager to provide case management support to women facing substance use, mental health, and gambling issues. This role involves leading service coordination, providing counselling, and accessing support services. The ideal candidate will hold a Bachelor's degree in Social Work and have at least 3 years of relevant experience. Benefits include life insurance, dental coverage, and extended health care.

Benefits

Life Insurance

AD&D Coverage

Long-Term Disability

Extended Health Care

Dental Coverage

Employee Assistance Program

Qualifications

• 3 years of work experience in Mental Health, Substance Use, or related field.
• Expertise in counselling and case management for individuals with complex mental health histories.
• Knowledge of trauma-informed practices and community resources in Toronto.

Responsibilities

• Lead a collaborative wrap-around process for service coordination.
• Provide case management support including counselling and system navigation.
• Conduct evaluations and data entry in a timely manner.

Skills

Counselling

Problem-solving

Crisis intervention

Interpersonal skills

Education

Bachelors Degree in Social Work or related discipline

Job description

Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women's experience in today's society, our programs seek to address a range of issues in a woman's life that may contribute to substance use and gambling concerns.

The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.

How will you help to get us there?

As the Case Manager, you will:

• Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs
• Provide case management support, including counselling, outreach, on‑going assessment, goal planning, referral, development of support systems, system navigation, etc
• Provide referrals and support to access health and community‑based services
• Complete required case notes, evaluations, and data entry reports in an accurate and timely manner
• Conduct job responsibilities with a commitment to harm reduction, trauma‑informed, women‑centered and anti‑oppressive practices

Pay: CA$28.84 - CA$33.73 per hour

Location: 150 Elizabeth St, Toronto, ON

Hours of Work: The hours of work are 10:00am-6:00pm.

Requirements

What will you bring?

• Bachelors Degree in Social Work, or a related discipline
• A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field
• Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and/or homelessness
• Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship
• Working knowledge of trauma‑informed practice, women‑centered principles and best practices for women and substance use
• Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources
• Ability to work independently with minimal day‑to‑day supervision
• Crisis intervention skills, with well‑developed problem‑solving abilities and interpersonal skills

Ready to apply?

We thank all applicants, however, only those being considered for an interview will be contacted. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any material or processes used to ensure your equal participation.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. We welcome all qualified candidates to apply, but Canadians and Permanent Residents will be given priority.

Benefits

• Life Insurance
• AD&D (Accidental Death & Dismemberment)
• Long-Term Disability (LTD)
• Extended Health Care
• Dental Coverage
• Employee Assistance Program (EAP)