Career Coach – Disability & Multi-Barriered

Douglas College; New Westminster; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community college in British Columbia is seeking a Disability Career Coach to represent their services at the Langley WorkBC Centre. The position involves conducting client needs assessments, assisting clients with job search support, and working collaboratively with community service providers. The ideal candidate has experience working with specialized populations and understands the importance of quality management systems. The role also requires participation in community outreach events and maintaining regular client contact.

Responsibilities

• Conduct Client Needs Assessments to determine appropriate WorkBC services.
• Conduct a thorough Disability Related Needs Assessment (DRENA).
• Assess and refer to specialized assessments as part of a client Action Plan.
• Interpret results of specialized assessments and recommend next steps.
• Work with Client’s natural support network and community providers.
• Assist Clients with individualized action plans.
• Provide job search and career planning assistance.
• Maintain regular contact with clients and monitor needs.
• Manage client referrals and engagement reporting.
• Meet or exceed performance targets.
• Complete reports as required.

Job description

Representing Douglas College at the Langley WorkBC Centre, the Disability Career Coach plays a dynamic role working with our specialized populations and supporting the daily operations of the Centre.

RESPONSIBILITIES

KEY DUTIES

• Conduct Client Needs Assessments to determine the appropriate WorkBC services and supports;
• Conduct a thorough Disability Related Needs Assessment (DRENA);
• Assess and refer to specialized assessments as part of a client Action Plan (including medical assessment reports, Psychological and Vocational, Learning Disability, Neuropsychological, and Functional Capacity);
• Interpret results of the specialized assessments and recommend next steps. This may include support for long term interventions or external referrals to appropriate community agencies;
• Work with Client’s natural support network and other community service providers, as needed;
• Assist Clients with the development and updating of individualized action plans;
• Provide clients with job search and career planning assistance;
• Provide ongoing Client support including all documentation around Client’s progress, notes, updates and outcomes using ICM database;
• Maintain regular contact with clients throughout program participation and monitor need for supports and services;
• Manage and respond to formal client referrals and client engagement reporting using ICM Service Request guide;
• Meet or exceed performance targets such as referrals to Customized Employment Program, Skills Training and Client Outcomes;
• Complete reports as required.

COMMUNITY OUTREACH

• Provide outreach for case managed services as needed;
• Participate in committees with the mandate of supporting Clients with Disabilities;
• Represent the Langley WorkBC Centre through participation in community events, such as career fairs, community days, and other special events.

QUALITY ASSURANCE

• Work to Training Group’s Quality Management System, ISO9001:2015 standard.

ADDITIONAL DUTIES

• Participate in regular team meetings, strategic planning and program review sessions as scheduled;
• Perform miscellaneous duties as required.