(CAN) OMNI Customer Fulfillment Associate

Walmart Canada Corp; Brampton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Brampton is seeking an OMNI Customer Fulfillment Associate to pick, pack, and dispense online orders. Responsibilities include ensuring product quality, documenting orders, and maintaining safety standards. Ideal candidates are detail-oriented and able to provide excellent customer service in a fast-paced environment. This role offers an opportunity to grow within the retail industry.

Responsibilities

• Efficiently pick and assemble orders from various temperature areas.
• Pack orders with attention to detail for accuracy.
• Ensure picked products are of the highest quality.
• Document and label all orders correctly.
• Optimize tote fill by packing orders space-efficiently.
• Balance fulfillment responsibilities with customer interaction.
• Adhere to strict safety and food hygiene standards.
• Participate in continuous improvement initiatives.

Job description

Overview

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

What you'll do

1. Efficiently pick and assemble orders from various temperature areas with great care and quality to achieve on-time delivery to customers.
2. Pack orders with attention to detail, including distinguishing between similarly named products, exact quantities, and correct product codes.
3. Ensure picked products are of the highest quality; avoid damaged items and select fresh products where applicable.
4. Correctly document and label all orders through interpretation of pick slips, packaging details, and shipping labels.
5. Optimize tote fill by packing orders space-efficiently while maintaining product quality standards.
6. Balance fulfillment responsibilities with customer interaction and provide service to resolve issues.
7. Adhere to strict safety and food hygiene standards, maintain a clean work area, promptly clean up spills and debris, ensure totes are clean and debris-free before packing; operate material handling equipment safely and complete safety pre-inspection checks before use; demonstrate behaviors that support the organization’s mission and values.
8. Participate in continuous improvement initiatives by suggesting changes to procedures, productivity standards, efficiencies, customer satisfaction, safety, and quality; show flexibility in completing or adjusting work assignments based on customer requests and daily delivery schedules.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location
30 Coventry Rd, Brampton, ON L6T 5P9, Canada

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