Cafe Shift Lead – Team Leader & Service Excellence

Starbucks; City of Leduc; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Leduc, Alberta, is seeking a Shift Supervisor to assist in store operations and deliver exceptional customer service. In this role, you will manage team members and ensure a positive environment for both customers and staff. Ideal candidates should have strong customer service skills and the ability to lead a team effectively. Join a company known for its great workplace culture!

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.
• Knowledge of the retail environment.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deliver legendary customer service to all customers.
• Train new partners and give feedback on performance.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A leading coffeehouse chain in Leduc, Alberta, is seeking a Shift Supervisor to assist in store operations and deliver exceptional customer service. In this role, you will manage team members and ensure a positive environment for both customers and staff. Ideal candidates should have strong customer service skills and the ability to lead a team effectively. Join a company known for its great workplace culture!