Business Insurance Processor / Coordinator

TEEMA Solutions Group; Markham; On-site; CAD 36,000 - 60,000; Full time

Job summary

A leading insurance brokerage is seeking a detail-oriented Commercial Lines Coordinator. The ideal candidate will support brokers and clients, manage insurance documents, and maintain compliance while exhibiting strong organizational skills. The position offers hybrid work options, competitive salary, and benefits including paid time off and career growth opportunities.

Benefits

Bonus pay opportunities

Dental, vision, and extended health benefits

Paid time off

Work-from-home options

Supportive team culture

Qualifications

• Post-secondary education preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to prioritize tasks.
• Ability to adapt to a fast-paced environment and meet deadlines.
• Collaborative team player with a positive, can-do attitude.
• Language Skills: English; Mandarin or Cantonese is an asset.

Responsibilities

• Prepare and process commercial insurance documents.
• Assist brokers with quotes and policy changes.
• Coordinate communication with clients and underwriters.
• Process certificates of insurance and invoices.
• Maintain accurate records and ensure compliance.
• Track renewals and follow up on outstanding requirements.
• Provide administrative support for commercial accounts.

Skills

Strong attention to detail

Excellent communication skills

Proficiency in Microsoft Office

Ability to work independently

Strong time management

Collaborative team player

Education

Post-secondary education

Job description

Location:Markham / Toronto / Hybrid
Company:CHAT Insurance Services Inc.
Job Type:Full-Time, Permanent
Salary:$36,000–$60,000 per year + Bonus

About Us

CHAT Insurance is one of Ontario’s fastest-growing insurance brokerages, proudly serving over 30,000 clients with nine branches across the GTA and Ottawa. Our Commercial Lines team supports a wide range of businesses with professional, reliable, and tailored insurance solutions.

We are currently looking for a Commercial Lines Coordinatorwho is detail-oriented, organized, and passionate about supporting both brokers and clients.

Prepare and process commercial insurance documents, applications, and renewals

Assist brokers with quotes, submissions, endorsements, and policy changes

Coordinate communication with clients and underwriters in a timely manner

Process certificates of insurance (COIs), binders, and invoices

Maintain accurate records and ensure compliance with brokerage standards

Track renewals and follow up on outstanding requirements

Provide administrative support for commercial accounts and team projects

Help improve workflow efficiency and support Commercial Lines initiatives

🎯What We’re Looking For

We are seeking an individual who is proactive, accurate, and committed to excellent service.

Qualifications & Skills

Post-secondary education preferred

Strong attention to detail and organizational skills

Excellent communication and interpersonal skills

Ability to work independently with minimal supervision

Proficiency in Microsoft Office (Excel, Word, Outlook)

Strong time management and ability to prioritize tasks

Ability to adapt to a fast-paced environment and meet deadlines

Collaborative team player with a positive, can-do attitude

Language Skills: English; Mandarin or Cantonese is an asset

Bonus pay opportunities

Dental, vision, and extended health benefits

Paid time off

Work-from-home options

Supportive team culture and career growth opportunities