Business Analyst (Sales & Distribution)

Boardroom Appointments; Westville; On-site; CAD 70,000 - 90,000; Full time

Job summary

A dynamic IT company in Nova Scotia is seeking a Business Analyst to join its Logistics Division. The successful candidate will provide SAP end-user support, resolve issues, and assist with system compliance auditing. Ideal candidates should have a BSc in Information Systems and at least 3-5 years of related experience, particularly with the SAP S&D module. This role offers an opportunity to contribute significantly to operational improvements.

Qualifications

• Minimum of 3 - 5 years experience in information technology environment.
• Experience working on the SAP S&D module is essential.
• Valid Code EB drivers' license required.

Responsibilities

• Provide SAP end-user support and resolve related issues.
• Create and maintain user training manuals and e-learning material.
• Conduct system compliance audits for the S&D module.

Skills

Experience in SAP S&D module

End-user support

Problem resolution

Knowledge of Pricing Conditions

Experience with SAP CRM

Education

BSc / BCom Degree in Information Systems or B-Tech in Information Technology

Tools

MS Office

Project Management Software

Visio

Job description

About the job Business Analyst (Sales & Distribution)

Key purpose:

Our company is on the hunt for a Business Analyst, with experience in the SAPS&D module, to join our dynamic IT team, within our Logistics Division. The role will be based inWestville and report to the Applications Manager.

Duties and responsibilities:

• SAP End-User Support
• Assist end users to resolve SAP (Sales & Distribution) related issues across the Business.
• Resolve calls logged on service management system within agreed SLA.
• Provide clear problem definition and liaise with necessary technical experts/external consultants toresolve technical SAP issues related to the Sales and Distribution (S&D) module.
• Create and maintain user training manuals and e-learning material in conjunction with the business(super users) and learning team.
• Support the business after hours as and when required in order to maintain systems, meet operationaland project requirements.
• Demonstrate working knowledge in setting up config for EDI (Orders & Invoices).
• Demonstrate working knowledge and a good understanding of how to set up Pricing Conditions andPricing Procedures in SAP.
• Experience and knowledge working with SAP CRM, Sales Force Automation Applications System,Ordering Portals and Chat Bots.
• Support the Applications Manager and the Business in identifying IT application solutions to addresskey Business requirements within S&D.
• Quantify savings and efficiencies related to these opportunities and draw up Business Case
  documentation for submission to the Application Manager.
• Communicate with authorisations team to assist with creation and maintenance of user profiles in SAPin keeping with risk and audit standards.
• Testing of new user profiles related to projects or support related issues
• Assist with resolving user profile audit queries.
• Conduct regular system compliance audits for the S&D module.
• Report on system non-compliance by users to the Applications Manager.
• Identify and highlight business risk to the Applications Manager as a result of non-compliance.
• Recommend compensating controls to the Applications Manager.
• Develop appropriate reports for the SAP S&D module as requested by the Business.
• Maintain and proactively enhance reports.
• Run reports in the system as required by the Business.

Qualifications and experience:

• BSc / BCom Degree in Information Systems or B-Tech in Information Technology.
• Minimum of 3 - 5 years experience within the relevant business function or information technologyenvironment.
• Experience working on the SAP S&D module is Essential.
• Demonstrated success in managing projects relating to superior performance and continuous
  improvement.
• Valid Code EB drivers' license.
• Demonstrated business and system knowledge of the SAP SD module.
• Advanced end user computer skills (MS Office, Project, Visio etc).