Business Analyst at client site in Ottawa

DXC Technology Inc.; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology services firm located in Ottawa is seeking a candidate for a role requiring Top Secret Clearance and a Bachelor's in IT. The responsibilities include analyzing systems for improvement, gathering requirements, and acting as a liaison between IT and business units. The ideal candidate must be bilingual in English and French, with strong analytical and communication skills. This position demands a Canadian citizen with a decade of verifiable history on Canadian soil.

Qualifications

• Top Secret Clearance with the Canadian government, must be a Canadian Citizen with 10 years verifiable history on Canadian soil.
• Bilingual (English/French) is necessary.

Responsibilities

• Gather, analyze, and document business and technical requirements from stakeholders.
• Evaluate existing IT systems and processes to find inefficiencies and areas for improvement.
• Research and propose new software or process changes to meet business needs.
• Act as a bridge between the business units and IT department.
• Perform financial analysis to justify technology investments.
• Assist in the testing and deployment of new IT solutions.

Skills

Analytical & Problem‑Solving Skills

Communication Skills

Technical Aptitude

Business Acumen

Project Management Understanding

Data Analysis

Education

Bachelor's in IT related field

Job description

Job Description

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

About The Role

This role requires that candidate is willing to go through a Top Secret Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil.

Analyzing an organization's technology systems and processes to identify problems, recommend solutions, and improve efficiency by translating business needs into technical requirements and collaborating with stakeholders to ensure IT solutions align with strategic goals. Key responsibilities include eliciting and documenting requirements, performing cost-benefit analyses for technology investments, liaising between business departments and the IT team, and assisting in testing and implementation. The goal is to bridge the gap between business objectives and technical capabilities, ensuring that technology investments deliver tangible value.

What You’ll Do

• Requirement Elicitation & Analysis: Gather, analyze, and document business and technical requirements from stakeholders.
• System Analysis: Evaluate existing IT systems and processes to find inefficiencies and areas for improvement.
• Solution Recommendation: Research and propose new software, hardware, or process changes to meet business needs.
• Liaison & Communication: Act as a bridge between the business units and the IT department, ensuring clear communication.
• Cost-Benefit Analysis: Perform financial analysis to justify technology investments and improvements.
• Testing & Implementation Support: Assist in the testing and deployment of new IT solutions and systems.
• Reporting & Documentation: Create reports, documentation, and forecasts to support decision‑making and inform stakeholders.
• Risk Management: Identify and assess potential risks in current and proposed IT systems.
• Industry Research: Stay updated on emerging technology trends and solutions to recommend innovative strategies.

Who You Are

• Bachelor's in IT related field
• Bilingual (English/French)
• Top Secret Clearance with the Canadian government, Canadian Citizen with 10 years verifiable history on Canadian soil
• Analytical & Problem‑Solving Skills: Ability to dissect complex problems and devise effective solutions.
• Communication Skills: Strong interpersonal and written communication skills to effectively interact with diverse stakeholders.
• Technical Aptitude: Understanding of information technology, software development, and system analysis.
• Business Acumen: A strong grasp of business goals, strategies, and processes.
• Project Management Understanding: Experience with project lifecycles and coordinating with project managers.
• Data Analysis: Proficiency in collecting, analyzing, and interpreting data for business insights.

Work Environment

• This position is at Client Site in Ottawa

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.

At DXC we support each other and work as a team—globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e‑mail AODA Canada Requests. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.