Business Analyst

Commsoft Technologies Inc.; Montreal (administrative region); On-site; CAD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Montreal, Quebec is seeking a Business Analyst to enhance client business processes. The successful candidate will analyze and identify needs, propose tailored solutions, and actively participate in project management. This role includes supporting project managers and clients during implementation, ensuring project deliverables are met while remaining within budget and timeline. The position offers a health and wellness allowance and the option to finish work early on Fridays.

Benefits

Health and wellness allowance

Early finish on Fridays

Qualifications

• Ability to analyze and propose solutions for business processes.
• Experience in project management and client communication.
• Familiarity with ERP systems.

Responsibilities

• Identify and analyze client business processes.
• Propose tailored solutions based on client needs.
• Support project managers with reporting and indicators.

Job description

Under the authority of the Manager - Professional Services, the business analyst will perform activities allowing them to understand the structure, policies and operations of the organization in order to be able to recommend and implement adequate solutions for a client’s business processes.

• Identify and analyze a client’s business processes and needs.
• Identify the required steps for the implementation of a module.
• Propose concrete solutions tailored to a client’s needs.
• Participate in planning implementations.
• Help write project specifications.
• Configure system components based on processes put in place with the client.
• Test and revise processes.
• Stay on budget and on schedule while also following-up with the project manager.
• Participate in creating a client kickoff strategy for their move to an ERP system.
• Promptly communicate potential risks and propose solutions.
• Actively participate in project management meetings.
• Support project managers in creating progress reports and management indicators.
• Ensure the continuous improvement of their assigned processes.
• Support customers and the working team during the postmortem project analysis and makes sure to document and communicate their observations and recommendations to management.
• Enter their tasks as required by billing deadlines.

$200 health and wellness allowance per year

Option to finish work on Fridays at noon all year long