Bilingual Travel Sales & Service Agent

Air Canada Vacations; Westmount; On-site; CAD 40,000 - 60,000; Full time

Job summary

A prominent travel services company in Montreal is looking for a Call Centre Agent to deliver outstanding customer service and achieve sales targets. You will provide vacation package information and handle bookings while maintaining professionalism. Candidates should have a college diploma in Tourism or relevant experience, be bilingual in English and French, and possess strong communication skills. Embrace this opportunity with generous employee benefits and travel privileges.

Benefits

Generous employee travel program

Shift premium for early and late shifts

Company pension plan

Employee Share Ownership Plan

Tuition reimbursement up to $5000

Wellness Reimbursement up to $300

Diverse health and dental benefit plans

Qualifications

• Exceptional attention to detail and organizational skills.
• Ability to work flexible schedules, evenings and weekends.
• Available for a 6-12 week training program.

Responsibilities

• Meet and surpass Call Centre goals related to customer service and sales.
• Provide unparalleled customer service.
• Utilize selling techniques to close vacation package bookings.

Skills

Bilingualism (English and French)

Sales experience

Attention to detail

Strong verbal and written communication skills

Organizational skills

Education

College diploma in Tourism or relevant work experience

Tools

Reservation systems (Ex: TTS)

Job description

A prominent travel services company in Montreal is looking for a Call Centre Agent to deliver outstanding customer service and achieve sales targets. You will provide vacation package information and handle bookings while maintaining professionalism. Candidates should have a college diploma in Tourism or relevant experience, be bilingual in English and French, and possess strong communication skills. Embrace this opportunity with generous employee benefits and travel privileges.