Bilingual Senior Shareholder Services Specialist

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Toronto is looking for a bilingual Client Service Representative. This role involves professionally managing client inquiries in English and French while providing exceptional service and support. Candidates should have 2-3 years of experience within Shareholder Services and possess strong communication skills. The position offers excellent career growth and a comprehensive compensation package, including bonuses and flexible benefits.

Benefits

Career development opportunities

Comprehensive Total Rewards Program

Competitive compensation

Qualifications

• Bilingual (French) required; strong verbal and written communication skills.
• 2-3 years of experience in Shareholder Services or similar administration.
• Strong knowledge of Mutual Fund and Segregated Fund taxation.

Responsibilities

• Respond to inquiries from Clients and their advisors in both languages.
• Provide exceptional service to develop a detailed understanding of clients’ businesses.
• Collaborate with internal teams to resolve client issues timely.

Skills

Bilingual communication

Customer Service

Detail-Oriented

Adaptability

Interpersonal Relationship Management

Job description

A leading financial institution in Toronto is looking for a bilingual Client Service Representative. This role involves professionally managing client inquiries in English and French while providing exceptional service and support. Candidates should have 2-3 years of experience within Shareholder Services and possess strong communication skills. The position offers excellent career growth and a comprehensive compensation package, including bonuses and flexible benefits.