Bilingual Sales Development Representative

net2phone Canada; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job description

What we do.

We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.

Who we are.

Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom. We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients' specific needs; and supported with speed, knowledge, precision, and friendliness. Providing the absolute best customer experience is always our top priority.

About the role.

The Sales Development Representative generates qualified and engaged leads for net2phone Canada by researching, prospecting, and qualifying contacts for our sales team. Marketing & Sales has one of the most effective technology stacks to help us identify and attract the right customers to our brand. When you come on board, you will be using state-of-the-art SaaS tools complete with AI to help you do your job.

What you’ll do.

As a Sales Development Representative, your main responsibilities will include (but are not limited to):

• Researching, prospecting, and qualifying leads in various verticals and geographic locations across Canada.
• Contacting prospects through outbound phone calls.
• Enthusiastically working on outbound activities, representing the company in a highly professional manner.
• Successfully and accurately answering prospect questions and providing appropriate additional information to the Account Executives.
• Achieving defined productivity goals.
• Working closely with the SDR Manager to build campaigns that ensure lead quality and quantity.
• Reporting to the SDR Manager and collaborating closely with the SDR team, as well as the sales and marketing departments.

What you need to be a Sales Development Representative with us.

• Proficient in English (reading/writing/speaking).
• 1+ year in retail/hospitality/software sales ideally.
• Post Secondary Education.
• Experience with Salesforce/CRM is ideal. Intermediate computer skills desired, with the ability to navigate through multiple apps/platforms with ease.
• Energetic, outgoing, charismatic, and not afraid to overcome objections.
• Ability to have a casual business conversation and convince prospects to attend a platform overview demo.
• This is a highly repetitive position, so it is important that selected candidates can follow a tailored talk track and make 85-95 calls daily.

What we offer:

• Comprehensive training and coaching structures to help you grow in the role.
• Ability to work remotely.
• Competitive compensation and vacation (40K base + uncapped commissions).
• Vibrant office culture that hasn’t skipped a beat since the pivot to WFH.
• Net2phone is an essential service and has been able to grow despite the pandemic and economic uncertainty.
• Annual Health and Wellness benefits.
• Optional insurance.
• A modern office (stand-up desks, collaborative rooms, green/outdoor space).
• A no-stigma approach to mental health and well-being.
• Office dogs!
• A work hard/play hard mentality (volleyball, yoga, beer o’clock, BBQs).

This hybrid role is a Monday to Friday work week for 37.5 hours a week, within the working hours of 8am-6pm EST. You must attend the office 12 days a month, with Tuesdays and Thursdays being required days each week.

net2phone Canada is committed to creating an inclusive environment where all employees and clients feel like they belong. We encourage applicants with a wide range of abilities and we provide an accessible candidate experience. Accommodations are available on request for candidates taking part in all aspects of the selection process.