Bilingual Life Insurance Operations Specialist - Remote

Manulife; Remote; CAD 37,000 - 63,000; Full time

Job summary

A leading financial services provider is seeking a Bilingual Operations Specialist to join their Life Operations team. In this remote role, you will be responsible for email support, member plan setup, and processing requests. The ideal candidate should possess excellent customer service skills and be bilingual in French and English. You will receive death notifications, set up life claims, and provide administrative support. The role offers a salary range of $37,425 to $62,375 CAD, along with a comprehensive benefits package.

Benefits

Health insurance

Dental insurance

Mental health benefits

Retirement savings plans

Qualifications

• Bilingual (French & English) is required.
• Previous life insurance administration experience is beneficial.
• Infectiously positive personality with dedication to quality service.
• Stellar customer service skills demonstrating integrity.
• Excellent listening and interpersonal skills.

Responsibilities

• Provide support for life claims and financial adjustments.
• Handle emails from members and policyholders.
• Prepare and submit policyholder notifications.
• Provide clerical support to the team.
• Co-ordinate support among operation teams.

Skills

Bilingual (French & English)

Customer service

Time management

Organizational skills

Tools

MS Word

MS Excel

MS Access

Job description

A leading financial services provider is seeking a Bilingual Operations Specialist to join their Life Operations team. In this remote role, you will be responsible for email support, member plan setup, and processing requests. The ideal candidate should possess excellent customer service skills and be bilingual in French and English. You will receive death notifications, set up life claims, and provide administrative support. The role offers a salary range of $37,425 to $62,375 CAD, along with a comprehensive benefits package.