Bilingual Dispatcher

Manitoulin Group of Companies; Gore Bay; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Benefits Program

Profit Sharing Opportunities

Tuition Reimbursement

Opportunities for growth and advancement

Job summary

A logistics and transportation company is seeking a bilingual individual for a position involving driver communication and administrative tasks. The role requires strong organizational skills and the ability to work in a fast-paced environment. Candidates must be detail-oriented and familiar with transportation regulations. Competitive wages and benefits are offered, providing opportunities for growth within the company.

Qualifications

• Computer literate and able to utilize spreadsheets.
• Able to work under pressure and prioritize tasks.
• Experience in handling driver and customer interactions.

Responsibilities

• Manage communication with drivers to address their needs and concerns.
• Coordinate with terminal staff for efficient trip planning.
• Handle administrative tasks such as booking hotels and managing dispatch systems.

Skills

Detail oriented

Mathematically inclined

Communication skills

Job description

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there .

Job Description

• Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
• working with terminal dock staff and managers to plan trips,determine the most efficient and cost effective freight movement
• Must be able to work shift work and in a fast paced environment.
• Required to book hotel rooms for drivers and issue PO's for the room.
• Bill shipments in the system as well as know when to manifest them or strip them from a trailers manifest in the AS400.
• Work with multiple shared spread sheets in Google and keep all data current.
• Track shipments for customers calling in after hours when Customer Service is closed.
• Many other duties as advised or required.
• Shift work - Modified 4 on 4 off rotation
• This is a French - English Bilingual position.

Qualifications

• Must be computer literate and mathematically inclined.
• Must be detail oriented and able to prioritize multiple tasksat any given time.
• Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, Terminal personal, as well as internal and external customers.
• Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
• An understanding of the Manitoulin network and the equipment we operate would be an asset.
• Training will be provided as required.

Additional Information

• Salary will be determined on experience
• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement