Bilingual Customer Support Pro (EN/FR) – Growth & Training

Uline; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading distribution company in Peel Region is seeking a Bilingual Customer Service Representative who is fluent in English and French. This full-time role involves processing customer orders, providing recommendations, and building relationships with clients through various communication channels. The ideal candidate will have strong problem-solving and communication skills, and an eagerness to learn. The company offers a comprehensive benefits package including health coverage and paid time off, along with opportunities for career advancement.

Benefits

Company-paid extended health coverage

Monthly employee-appreciation events

Tuition assistance program

First-class fitness center

Qualifications

• Must be bilingual in English and French, both verbally and in writing.
• Excellent problem-solving skills and prior customer service experience are preferred.
• Eagerness to learn is essential, and training will be provided.

Responsibilities

• Process customer orders and handle account inquiries using technology.
• Provide product recommendations and assist with website navigation.
• Build relationships through phone, email, and chat.

Skills

Problem-solving

Listening

Communication

Bilingual (English / French)

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

A leading distribution company in Peel Region is seeking a Bilingual Customer Service Representative who is fluent in English and French. This full-time role involves processing customer orders, providing recommendations, and building relationships with clients through various communication channels. The ideal candidate will have strong problem-solving and communication skills, and an eagerness to learn. The company offers a comprehensive benefits package including health coverage and paid time off, along with opportunities for career advancement.